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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Nadine Blackwell

September 4, 2024

5  out of  5
rating by Nadine Blackwell
"Customer service outstanding. All of my questions were answered."
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Tommy Harris

September 3, 2024

5  out of  5
rating by Tommy Harris
"My agent is very friendly and knowledgeable about her job."
We responded:
"Mr Harris, thank you for taking the time to give us this kind review. "
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john Robinson

September 3, 2024

5  out of  5
rating by john Robinson
"So far, so good. A new company for me and first time dealing with Statefarm. Hopefully the start of a excellent relationship."
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CHELLE M

August 31, 2024

5  out of  5
rating by CHELLE M
"I recently switched to State Farm. Leicelle and Carey both understood my needs. They were both knowledgeable and patient (I ask alot of questions). I could not have asked for two better agents!!"
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Shadina Pennybaker

August 29, 2024

5  out of  5
rating by Shadina Pennybaker
"Daniela was very helpful when i call, and helped me resolve my issue fast."
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Ken R

August 29, 2024

5  out of  5
rating by Ken R
"Carey was very knowledgeable and was very patient in researching my inquiry then called back with an understandable explanation. Great job!"
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My Opinion

August 23, 2024

5  out of  5
rating by My Opinion
"All who took care of me were very nice, helpful, and patient."
We responded:
"Thank you for taking the time to give us this kind review! "
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Keith Combs

August 23, 2024

5  out of  5
rating by Keith Combs
"I gave them a call Karen was kind of polite answered all my questions that I needed and guided me to the right place she get more than five stars"
We responded:
"Mr. Combs, thank you for the kind words and thank you for the five stars! "
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Keith Combs

August 23, 2024

5  out of  5
rating by Keith Combs
"I gave them a call Karen was kind of polite answered all my questions that I needed and guided me to the right place she get more than five stars"
We responded:
"Mr. Combs, thank you for the kind words and thank you for the five stars! "
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Chris Goode

August 22, 2024

5  out of  5
rating by Chris Goode
"Matthew is very knowledgeable as well a consummate professional who will always go the extra mile for his customers. I highly recommend his office for all of your insurance needs you will be glad you did."
We responded:
"Mr Goode, thank you for your kind review. Thank for allowing our office to take care of your family’s insurance needs!"
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Sheree Smith

August 21, 2024

5  out of  5
rating by Sheree Smith
"I recently switched to State Farm Insurance , and I couldn’t be happier with my decision. From the very beginning, the customer service was top-notch. Chidera was knowledgeable, patient, and genuinely cared about finding the best policies to suit my needs."
We responded:
"Sheree, We’re glad you made the switch and we’re happy you chose our office. Thank you for the kind words! "
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Keith Jemison

August 21, 2024

5  out of  5
rating by Keith Jemison
"Best friendly professional service. The best !"
We responded:
"Mr. Jemison, thank you for taking time out of your busy day to give us this super kind review. We look forward to taking care of your insurance needs for years to come."
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Debra Farrow

August 20, 2024

5  out of  5
rating by Debra Farrow
"Adding a car to our current policy was stress free and quick, the agent was caring and kind and very professional."
We responded:
"Ms. Farrow, thank you for the review! I’m glad we could make adding your new car as stress free as possible. Thank you for choosing our office."
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Tammi Smith

August 16, 2024

5  out of  5
rating by Tammi Smith
"Leicelle is the best!! Very helpful and answered all my questions!! Relieved a lot of stress and worry!! Thank you so much!!"
We responded:
"Ms. Smith, we agree, Leicelle is the best!!! I’m glad we could answer your questions. Thank you for being the best part of State Farm! "
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Darnita Smith

August 7, 2024

5  out of  5
rating by Darnita Smith
"Thank you Ms. Desa for your prompt and professional service today. It's always good to know that we can rely on a State Farm representative to answer the phone in a time of need."
We responded:
"Mrs. Smith, thank you so much for the kind words. We appreciate you taking time to give us this review. We work hard to be available when our customers need us. Thank you for choosing our office for your insurance needs. "
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Dorota

July 25, 2024

5  out of  5
rating by Dorota
"Fantastic! Very knowledgeable, friendly and willing to help you! Carey was absolutely wonderful! THANK YOU!!!"
We responded:
"Dorota, you are very welcome and we really appreciate you choosing our office for your insurance needs. Carey is great and I’ll make sure to let her know that you left her this great review! "
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Tanika Etheridge

July 3, 2024

5  out of  5
rating by Tanika Etheridge
"Every time I call, I am always met with efficiency and great customer care/support. I just so happened to find the name of the representative who helped me last (Carey), but no matter whom I have spoken with, the service is consistent. I love being a part of this agency!"
We responded:
"Tanika, thank you so much for taking your time to give us this super kind review. We’re glad that we can provide you the support and care that you deserve. We’re glad that you chose our office for your insurance needs. "
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Pam Lawrence

July 3, 2024

5  out of  5
rating by Pam Lawrence
"I'm very pleased with State Farm INS. I always receive exceptional service. Everyone is always so helpful and kind I just can't imagine going anywhere else for my insurance needs. Thank you Pam Lawrence"
We responded:
"Hi Pam, Thank you for the kind review. We really do strive to provide exceptional service. Everyone in the office does work to be as helpful as possible. We appreciate you choosing us and we appreciate your kind words."
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Jessica Anderson

July 2, 2024

5  out of  5
rating by Jessica Anderson
"Excellent… wonderful service !!!"
We responded:
"Jessica, thank you for the kind review. We strive to provide wonderful service and we appreciate you giving us that opportunity. "
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Karen Pittman

July 1, 2024

5  out of  5
rating by Karen Pittman
"Excellent service!!!"
We responded:
"Karen, thank you for the kind review. "
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Kimberley Breadon

June 17, 2024

5  out of  5
rating by Kimberley Breadon
"My experience with the staff from beginning until now,have been nothing but exceptional..they has just welcomed me into state farm with open arms..after having the same insurance for over 40 and changing to state farm,they really made my transition so easy ..Thanks to the staff at Matt Sanderson office..❤️"
We responded:
"Hi Kimberly, such a kind review. 40 years wow! We’re glad that you chose our office and State Farm. I’m glad that we could make your transition a smooth one. We look forward to keeping you With us for another 40 years! "
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Rosalind Pridgen

June 13, 2024

5  out of  5
rating by Rosalind Pridgen
"I highly value the partnership with Matt's team. They consistently demonstrate availability and attentiveness to my needs, whether it's securing insurance for my daughter through State Farm, adding coverage for a new vehicle, or facilitating reimbursement for an accident that was not my fault. After over two decades with USAA, I made the decision to switch, and I am thoroughly satisfied with both the coverage and the significant cost savings achieved."
We responded:
"Hi Rosalind! Thank you so much for this super kind review. We work hard to be available and assist in every situation. We appreciate you taking the time out of your day to give us this review that means so much to us. I’m glad that we could get you the right coverage and save you money at the same time! Thank you for choosing our office. "
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Donnie Exline

June 7, 2024

5  out of  5
rating by Donnie Exline
"It was what I was looking for and they were nice to me and went over everything that needed to be gone over so I will have to say thank you for helping me out with my truck insurance today"
We responded:
"Mr Exline: thank you for this kind review and I’m so happy we could help you with your truck insurance today. We’re here for you If and when you be need us! "
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John Thomas

June 4, 2024

5  out of  5
rating by John Thomas
"Every time I call in my payment everyone is nice and kind it makes you feel good about the company. Thanks for being kind."
We responded:
"Mr. Thomas, you’re so very welcome. We appreciate you choosing us for your insurance needs. We need more kindness in the world, and we try to do our part. "
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June Pope

May 30, 2024

5  out of  5
rating by June Pope
"Fantastic Daniell was so pleasant and I was so up set she was an angel love my State Farm thank u Daniell"
We responded:
"Ms. Pope, thank you so much for taking your time to give us this review. I will be sure Dani know. Please let us know if there’s anything we can do for you in the future. "